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Data Protection & Privacy Standards

Privacy Policy

Our commitment to safeguarding your account data, API credentials, and ensuring zero model training on your private prompt inputs.

Effective date: 18/08/2026•GDPR & ISO 27001 Aligned
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1. Data We Collect

To operate the Gateway and calculate metered usage, we only collect minimal essential information:

Account Identity

Email, display name, Bcrypt-hashed password, active API keys.

Transaction History

VietQR top-ups, USD transfer receipts (PingPong/Payoneer), promo giftcodes.

Usage Telemetry

Model IDs invoked, prompt tokens, completion tokens, and metered billing deductions.

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2. Zero Data Training Guarantee

Absolute Prompt Privacy
  • ✓No Model Training: Your input prompts and generated responses are NEVER used to train or fine-tune BytePlus, Doubao, or Z.AI models.
  • ✓End-to-End Encryption: All API requests and data streams are encrypted in transit using industry-standard TLS 1.3.
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3. Infrastructure & Database Security

Apidy operates on Vercel Global Edge Network with Singapore Supabase PostgreSQL cluster adhering to enterprise security standards:

  • API Keys are generated with cryptographically secure high-entropy random strings.
  • User passwords are one-way hashed with salted Bcrypt.
  • Role-based access controls and dual-factor admin verification prevent unauthorized data access.
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4. Payment Security & PCI-DSS Compliance

Zero Card Data Storage Policy
  • ✓Zero Card Storage: APIDY NEVER collects, processes, or stores your credit card numbers, expiration dates, or CVV/CVC security codes on our servers. Card inputs are tokenized and processed directly by PayPal.
  • ✓PCI-DSS Level 1 Processor: Our payment processor (PayPal Pte. Ltd) is certified to PCI-DSS Level 1, the highest grade of security in the payment industry.
  • ✓Minimal Transaction Records: APIDY only retains external transaction references (Order ID, Capture ID), timestamps, and credited USD amounts for ledger reconciliation.
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5. Your Privacy Rights

You have full autonomy over your personal data via the Console:

  • Create, disable, or delete API keys at will.
  • Inspect real-time token telemetry and itemized usage history.
  • Request account closure or ledger statement exports.

6. Data Protection Officer Contact

For privacy inquiries or data requests, reach our team at:

support@ecomdy.com